A Foundation of Trust
A Foundation of Trust
There is nothing more important to us than earning our clients’ trust. It is the foundation of every relationship. Trust emanates from actions small and large, and embodies our guiding principles:
Competency
We bring our knowledge and experience to every client relationship rendering our judgment with care, skill, and caution.
Compassion
Relationships are personal. They are so much more than spreadsheets and net worth statements. We are sincerely interested in our clients’ feelings and emotions about their wealth and what it means to them. We listen to our clients to understand, not to judge or determine if we agree or disagree.
Collaboration
Drawing upon the knowledge, experience, and insights of our colleagues and business advisors, counselors, and subject matter experts outside of the firm ensures that we never get complacent or automatically default to the status quo. Collaboration means that we are always challenging ourselves to find better ways to serve our clients.
Character
We know what is right and what is wrong, and that there is no in between. If something is worth doing, we do it well, and we finish whatever we start no matter how hard or how long it takes. We believe the best “things” in life are not things, they are families, friends, the experiences of life, and seeing our clients realize joy, happiness, purpose, and meaning in their lives.
Clarity
Listening to our clients is paramount; however, when it is time for us to speak, we promise to be clear, concise and speak in plain English without technical jargon.
Consistency
Giving our best efforts is what our clients expect from us and what we expect from each other. Every interaction is an opportunity to make a positive impact on our clients’ lives and leave them feeling better.
Connection
Our firm has grown almost entirely by referral which we believe is a result of the bonds we have forged with our clients. Whether at our clients’ sides in times of celebration or setback, our actions speak for themselves.
Courage
We will always tell our clients what they need to hear, not just what they want to hear. We are prudent risk takers, who take responsibility for our actions and learn from our mistakes.
Commitment
Our greatest joy is helping our clients see their goals – their vision – come to fruition. That is what drives us and brings fulfillment and purpose to our work.